Privacy and Cookie Policy

1. Introduction and Data Controller

As GM Pet Sitter, we value the security of your personal data as much as the safety of your furry friends. Within the scope of the Law on Protection of Personal Data No. 6698 (KVKK) and the General Data Protection Regulation (GDPR), we process the data of our users visiting our website and our clients receiving services within legal boundaries.

2. Personal Data We Process

Through the Bespoke Care & Intake Form or our communication channels on our website, the following data you share with us is processed:

• <strong>Identity Information:</strong> Your first and last name.
• <strong>Contact Information:</strong> Your email address, phone number, service area (district), and full address.
• <strong>Pet Information:</strong> Your pet's name, type/breed, age, medical history (vet checks, etc.), and behavioral details.
• <strong>Usage Data and Cookies:</strong> Analytical data such as IP address, device information, visited pages, and duration collected via Google Analytics (GA4) and Vercel Analytics.

3. Purposes of Data Processing

Your personal data is processed for the following purposes:

• Receiving, evaluating, and planning your booking requests.
• Preparing custom holistic care and cat behavior consultancy plans tailored to your pet.
• Contacting you for booking confirmation, legal updates, and emergencies.
• Monitoring website performance, analyzing usage, and improving user experience via Google Analytics and Vercel Analytics cookies.

4. Cookie Policy

Cookies are used on our website to enhance user experience and analyze website traffic. The categories of cookies used are:

• <strong>Essential Cookies:</strong> Technical cookies required for basic website functions and security features to work (e.g., your language preference or cookie consent settings).
• <strong>Analytical & Performance Cookies:</strong> Google Analytics (GA4) and Vercel Analytics cookies. These cookies allow us to anonymously analyze how visitors interact with the site (which pages are clicked, how much time is spent on the site).

You can manage your cookie preferences through the Cookie Consent Banner that appears when you first visit our website. If you choose 'Decline', analytical tracking cookies will be disabled.

5. Your Rights as a Data Subject

Pursuant to Article 11 of the KVKK and the GDPR, you have the right to learn whether your data is being processed, request information if it is, learn if it is used in accordance with its purpose, request correction if it is incomplete or incorrect, and request deletion of your data. To exercise your rights, you can contact us via <a href='mailto:info@gmpetsitter.com' class='text-apricot hover:underline'>info@gmpetsitter.com</a>.